Managing Uber Eats and Deliveroo at the same time: tablets, till or software?
By Tom Voisin, founder of Deliview Published Updated 5 min read
No commitment.
Why is managing Uber Eats and Deliveroo together such a burden?
Because each platform has its own tools, and neither talks to the other. At Uber Eats, orders arrive in the Uber Eats Orders app (“Commandes” in French), and the rest happens in Uber Eats Manager: sales, payments, menus, reviews. At Deliveroo, it is its own tablet, then the Partner Hub (“Portail Partenaire”).
As a result, everything is done twice: two menus to keep up to date, two sets of out-of-stock items to flag, two sets of reviews, two invoices. Even the rules differ. Deliveroo pays you every week for the previous week’s sales, with an invoice to download. Uber Eats also pays out every week, with a statement order by order. To dispute a refund, you have 30 days at Uber Eats and 7 days at Deliveroo, as our guide to disputing a refund explains in detail.
Before choosing a solution, ask yourself one question: what do you want to bring together? The orders, so you stop running from one tablet to the other? Or the numbers, to know what each platform really brings in for you? They are not the same tools.
Solution 1: keep the tablets and the back offices
It is free and already in place. To make it work, get organised:
- one person per service handles both tablets, plugged in and placed side by side;
- out-of-stock items are flagged on both platforms at the same time;
- on Monday, a quarter of an hour to read the week’s sales, reviews and refunds, platform by platform.
Also give your team access without sharing your password. Uber Eats Manager offers four access levels, from viewing the numbers to administering the account: you add the person with their name and email. In Deliveroo’s Partner Hub, you invite a member from the team management section, choosing their role and their restaurants.
The limit: you never see your two platforms together, and the follow-up depends on your time. Our article on the tablets mid-rush gives the settings for busy nights.
Solution 2: a spreadsheet with the exports from both platforms
If you want your numbers in one place without spending anything, a spreadsheet is enough. Uber Eats Manager lets you choose a report (payments, operations or reviews), a restaurant and a period. Deliveroo’s Partner Hub offers your invoices as PDF or CSV, over the last year.
Once a week, enter on the same row, for each platform:
| Column | Where to find it |
|---|---|
| Sales incl. VAT | Uber Eats payments report, Deliveroo invoice |
| Commission | Both, line by line |
| Promotions and advertising | Both, as deductions |
| Refunds | Both, to be spotted order by order |
| Amount paid out | Your bank statement, to check |
Within a month, you can see which platform costs you the most, and on what. For the calculation, rely on our articles on the Uber Eats commission and the Deliveroo commission.
The limit: time every week, data-entry errors, and nothing on your competitors.
Solution 3: a connector that sends orders into the till
This is the solution to stop having tablets. A connector receives orders from Uber Eats and Deliveroo and sends them into your till software, where they show up like your dine-in orders.
Some also manage your menus in the same place. Our comparison of tools presents the main ones, with their prices and their sources.
The limit: a subscription on top of your till, a compatible till, and a set-up to plan for. The main job of these tools is orders and menus.
Solution 4: a management tool to bring the numbers together
This is the solution to find out where your margin goes, without touching your tablets. A management tool brings together the sales from both platforms, and what they don’t show: your prices against those of your area, your neighbours’ promotions, your refunds to dispute.
Deliview belongs to this family. It adds your Uber Eats and Deliveroo sales every morning, compares each of your dishes with the same dish at your competitors, lists your refunds with their deadline, prepares a reply to each review and alerts you if your restaurant is closed mid-service. You give access by invitation, in Uber Eats Manager and the Partner Hub: never your password. See Uber Eats and Deliveroo side by side in Deliview.
What Deliview doesn’t do: it doesn’t receive orders and replaces neither your tablets nor your till. It only covers Uber Eats and Deliveroo, and it is a paid subscription, whose price depends on your restaurants.
Which solution should you choose?
| Solution | What it brings together | Cost | Who it is for |
|---|---|---|---|
| Tablets and back offices | Nothing, but everything is already there | Free | Few orders, a single restaurant |
| Spreadsheet and exports | Your numbers, by hand | Free, but time every week | To start tracking with no budget |
| Connector to the till | Orders and menus | Subscription on top of the till | Lots of orders, compatible till |
| Management tool | Your numbers, your prices, your refunds | Monthly subscription | You want to know where your margin goes |
The solutions can be combined. A restaurant swamped with orders starts with a connector. A restaurant that sells well but keeps little starts with its numbers: a spreadsheet first, then a tool when time runs short.
In any case, look once a month at what each platform brings in for you, not just at what it sells. To see what Deliview brings together, all the features are on one page.
In Deliview
Your Uber Eats and Deliveroo data on one screen
Your sales, your prices against those in your area, your reviews and the refunds to dispute.
Sources
- How to manage your restaurant with Uber Eats Manager, Uber, accessed 7 October 2026.
- Guide des commerçants : Utilisez l’application Commandes sur Uber Eats, Uber, accessed 6 October 2026.
- How to add or remove users in Partner Hub, Deliveroo, accessed 7 October 2026.
- Factures et paiements, Deliveroo, accessed 6 October 2026.
- FAQ des partenaires, Deliveroo, accessed 6 October 2026.
