A reply ready for every review
Deliview brings your Uber Eats and Deliveroo reviews together. For each one, the AI prepares a reply in the restaurant’s name: you read it, you send it.
No commitment.
Uber Eats
Reply ready
From the review to the reply sent
Hand your platforms over to us, or stay in control with Deliview
Then, who acts?
Your account manager approves the replies to your reviews, in the tone set together, and Deliview posts them. A review about health, hygiene or an allergy stays with you.
An AI reply for every review, sent once you agree. Your rating against your zone, and the instructions for the team.
Discover CopiloteFirst month free, no commitment, free set-up.
Your replies stay yours
The AI prepares, you decide. Deliview only sends replies that have been approved, by you or by your account manager, or those to 4- and 5-star reviews if you’ve chosen that.
The rules
- A review that mentions health, hygiene or allergies is kept for you to read.
- The AI is set up to pick up a detail from the review, without copying your previous replies.
- Never a discount voucher added to a reply.
- The dishes your customers flag become instructions for the team, ready to send on WhatsApp.
Several restaurants?
The reviews of all your restaurants, in one place.
Real exampleUber Eats
4.2 on Uber Eats from more than 2,000 reviews: 8th out of 14 in the zone, 0.4 points from the top 3.
Burger restaurant in Paris, Uber Eats, analysis of 2 October 2026. Restaurant name hidden.
Frequently asked questions
Do replies go out without me?
With Copilote, no: you read each reply before sending it. If you choose to, replies to 4- and 5-star reviews go out directly, never those to bad reviews. With Délégation, your account manager replies for you, in the tone set together. A review that mentions health, hygiene or allergies stays for you to read.
Do the replies all look alike?
The AI is set up to avoid that: each reply picks up a detail from the review, and must look neither like the day’s other replies nor like your latest replies.
What about reviews without a comment?
A rating on its own doesn’t call for a reply. It counts towards your rating, and Deliview shows you where you stand against the restaurants in your zone.
Why compare my rating with my neighbours’?
Because customers choose among the restaurants they see. A 4.5 doesn’t carry the same weight if your neighbours are at 4.7.
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