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Closed mid-service? Deliview alerts you

A tablet switched off, a pause left on, and your restaurant disappears. Deliview checks it’s open every 10 minutes during your service hours.

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Deliview’s home screen on a phone: a “Fermé sur Deliveroo depuis 19 h 42” (closed on Deliveroo since 19:42) banner, usually open until 22:20, with the “Relancer mon restaurant” (put my restaurant back online) button. Then the things to do, including €86.40 to recover from Uber Eats. Demo account, fictitious figures.

Deliveroo

Closed since 19:42

You are usually open until 22:20

How Deliview watches over your restaurant

Hand your platforms over to us, or stay in control with Deliview

Then, who acts?

DélégationWe handle itRecommended

Deliview puts your restaurant back online for you, following the rules set with your account manager. You still get the alert.

Back online Discover Délégation
CopiloteYou decide

An alert when your restaurant is closed mid-service. “Relancer mon restaurant” (put my restaurant back online): Deliview puts it back online within 10 min.

Back online Discover Copilote
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First month free, no commitment, free set-up.

No needless alerts

Deliview only disturbs you if your restaurant should be open.

The rules
  • Nothing outside your usual service hours.
  • Nothing in the first 20 or the last 20 minutes of service.
  • Closed for more than 24 hours, for a holiday for example: no alert at every service.
  • Open again: Deliview tells you how long the closure lasted.

Several restaurants?

Every restaurant and every brand, checked against their own service hours.

Two order tablets and two Deliveroo terminals side by side on a kitchen worktop

Deliview also keeps an eye on

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Frequently asked questions

How am I alerted?

On your phone, by a notification, if you have added Deliview to your home screen and turned on alerts. In Deliview too: a red banner at the top of the home screen while the closure lasts, and an alert under the bell icon.

I sometimes close on purpose in the afternoon. Will I get alerts?

No. Deliview learns your habits: a break you often take at the same time is no longer flagged after 2 to 3 weeks.

What does the “Relancer mon restaurant” (put my restaurant back online) button do?

It asks Deliview to put your restaurant back online on the platform, within 10 minutes. If the tablet is switched off, switch it back on too. Deliview needs access to that platform.

My restaurant is only on Deliveroo. Does it work?

Yes. For the first few weeks, Deliview learns your hours, without alerting you. After that, it alerts you during your usual hours.

Further reading

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The video is in French. Tom Voisin, founder of Deliview, introduces himself: studies in cybersecurity at the University of Caen, a master’s degree in brand strategy and marketing at INSEEC Paris, five years in digital and marketing at a multinational, and a chain he launched at 18 that sold on Uber Eats and Deliveroo. He then introduces Deliview: handing over the running of your delivery platforms, with a solution that includes artificial intelligence and real human support, to improve visibility, profitability and the operational experience on Uber Eats and Deliveroo.

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